Sympathy & Empathy are two different provisos, with wide peculiarities. Both are powered by feelings. With sympathy you feel for a person, you spectacle sorry for that person or you have a feel of compassion on them. But you do not clearly understand what they are feeling. Most of the times we are left with very little prime but to feel sympathetic since we really can't discern the dilemma of someone else. It needs elegant insight or may be an identical experience to get to empathy.
And empathy can be best construed to feel with the person. So there is a vast contrast between FOR and WITH. But it is hard enough to be explicitly empathetic to someone's feeling since each and every person's feelings are UNIQUE. To a degree we can understand one's sense and try to get set to their feeling and console them. So it is always better to Empathize someone by putting us into their shoes rather that just Sympathizing them. This results more competent in Customer Service, helps us to 'go an extra mile' in appeasing our clients to design a determinative comity.


